Audiobooks Review Summary
I have been testing and using Audiobooks.com for over 8 weeks now and I have to say that the library is very large and the service works very well.
With access to over 150,000 audiobook titles, and new releases arriving quickly, you will not notice any real difference between the Audible service and Audiobooks.com.
Importantly, like Audible you own the book, which means that even if you terminate your subscription you should have access to your audiobooks, for me this is vital.
However, there are two drawbacks that I need to mention, the returns policy and the lack of smart-speaker support (see below).
Firstly, there is no easily discernible way to return a book you are unhappy with. In fact, looking into the user agreement it says: “Audiobooks.com grants refunds at our sole discretion. We do not offer refunds on any subscription charges”.
Secondly, there is no support for smart speakers like Alexa, Apple or Google Now.
Audiobooks.com offers a free 30-day trial during which you can access 1 free credit for a full Audiobook and get access to a free VIP Book.
The monthly membership costs $14.95 per month which gets you 1 credit for a book you own and access to an additional VIP book from a selection they have curated.
This means the average cost per book is $7.48.
The only issue I have with this is that you do not actually own the VIP book. It will always be in your library, but if you end your subscription, you will only have access to the books you purchased with a Credit, all the VIP books will be removed as they were only loaned to you, not actually purchased by you.
This essentially means the real cost per book should you end your subscription is $14.95.
On the positive side, they are always running 2 for 1 deals, which means that is you find books in the deal you may bring your average cost per book back down to $7.50.
Audiobooks.com Features, Benefits & Costs TableAudiobooks.com Service, Features, Benefits & Costs
Online and on the mobile app the Audiobooks library is the easiest to browse and find new books to listen to. The layout and recommendation engine is very good indeed.
Customer Service & Returns Policy
As mentioned previously, for me, the ability to return a book at any time that you do not like is a critical feature.
Unlike with Audible, with Audiobooks.com, there is no easily discernible way to return a book you are unhappy with.
In fact, looking into the user agreement it says: “Audiobooks.com grants refunds at our sole discretion. We do not offer refunds on any subscription charges”.
This could be an area where Audiobooks.com can improve and be clearer.
App & Device Compatibility
App Store Rating: 4.3 ☆ Good
The Audiobooks.com App is very simple and easy to use. I particularly like the recommendation engine and how the browsing screen is very visual (see the image above)
However, viewing your own library could be improved in the app as the book thumbnails are large and difficult to navigate.
The App has some important features like a sleep timer, notes, bookmarks, and playback speed control.
I really like the ability to easily follow an author and be notified of any future releases, this is something Audible does not have.
The only thing missing is car mode and compatibility with a smart speaker.