This SendX review shows it is best for SMBs & startups wanting automation, tagging, segmentation, and excellent customer service at the best possible price.
SendX Rating | 4.6/5.0 |
💸 Pricing | ★★★★★ |
⚡ Features | ★★★★✩ |
📧 Email Deliverability | ★★★✩✩ |
🖱 Ease of Use | ★★★★★ |
👩❤️👩 Client Satisfaction | ★★★★★ |
☎ Customer Support | ★★★★★ |
SendX is one of the newest email marketing services existing for just five years, enabling it to do things differently. SendX’s focus on email deliverability, customer service, and marketing automation at the best price point make it a solid choice for startups & small to medium businesses.
SendX Review: Features
⚡ Features | Low Pricing, Time Zone Delivery |
🏆 Unique Features | Geotargeted & Intelligent Timing Delivery |
🎯 Best for | Small/Medium Businesses |
♲ Subscription | Monthly |
💰 Price | $7.49-$112/mo |
✂ Discount | None Available |
🌎 Region | Global |
SendX Review Summary
Our SendX review demonstrates SendX is the industry leader in pricing, making it perfect for startups and small businesses. SendX is easy to use and with excellent deliverability & 24/7 customer support via phone, chat & email. Packed full of great features like one-click resend, and automated geo-targeted timezone deliverability makes SendX a worthy review winner.
SendX Pros
★ Industry Leading Pricing
★ Good Automation, Segmentation & Tagging
★ 24/7 Phone & Chat Support
★ Excellent Customer Satisfaction Ratings
★ 50+ email Templates +1/2 Million Stock Photos
★ Excellent Email Deliverability + Smart Deliverability + Geo-Targeted Deliverability + Push Notifications
SendX Cons
✘ No CRM
✘ No Funnels
The Review Process
We have tested 30 of the most popular email marketing software vendors out of a list of over 100. We have compared over 80 key features and benefits to make a solid and fair comparison. In total, over 2,400 data points have been compiled over our months of testing. For further details on what we tested, jump to the Main Email Marketing Testing & Comparison Page.
SendX: Ranks 1st for Email Marketing Services Pricing
- SendX: WINNER – The lowest cost email marketing software by a big margin, and packed with enough great features for startups and SMB’s
- GetResponse: GetResponse is the 2nd lowest costing software but has the most advanced power features available. If you need CRM, Auto-Funnels, Facebook lead generation, and cross-platform tracking – GetResponse is the best choice.
- AWeber: A good price and features balance, suitable for those wanting basic automation and valuing simplicity
- Benchmark Email: With their Free service for up to 2,000 contacts, Benchmark is the best free email marketing service provider. And it has plenty of power features too.
- iContact: A well-priced service for a good set of features. If you want intelligent sending and a strong CRM, look at GetResponse.
Value Ratings | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Value | ☆☆☆☆☆ | ☆☆☆☆☆ | ☆☆☆☆☆ | ☆☆☆☆ | ☆☆☆☆ | ☆☆☆☆ | ☆☆ | ☆☆☆☆ | ☆☆☆☆ | ☆☆☆ | ☆☆☆☆ | ☆☆☆☆ |
Model | Contact | Contact | Contact | Contact | Contact | Contact | Contact | Contact | Contact | Contact | ||
Free-Tier | No | No | No | Yes | No | No | Yes | No | No | No | 6K/m - $0 | 9K/m - $0 |
#Contacts | ||||||||||||
500 | $7.49 | $15 | $19 | $13 | $17 | $25 | $15 | $9 | $30 | $79 | 30K/m - $9.65 | 40K/m - $25 |
2,500 | $15 | $25 | $29 | $30 | $38 | $49 | $50 | $39 | $50 | $147 | 60K/m - $18.95 | 60K/m - $39 |
10,000 | $39 | $65 | $69 | $76 | $81 | $119 | $99 | $111 | $110 | $297 | 150K/m - $69 | 120K/m - $67 |
25,000 | $112 | $145 | $149 | $144 | $191 | $166 | $219 | $179 | $199 | $497 | 450K/m - $230 | 350K/m - $173 |
50,0000 | $172 | $250 | $392 | $237 | $295 | $316 | $299 | $239 | $379 | $599=< 125K | ||
Unlimited | $2,999 | $99 per extra 100K | ||||||||||
Cost per Contact (cents) | 0.39 | 0.65 | 0.69 | 0.74 | 0.81 | 1 | 1 | 1.11 | 0.67 | 2.97 | NA | NA |
Visit SendX Services | Visit GetResponse | Visit AWeber Services | Visit Benchmark | Visit ConstantContact | Visit ConvertKit | Visit Mailchimp | Visit ActiveCampaign | Visit iContact Services | Visit Ontraport | Visit MailJet Services | Visit SendinBlue |
Table 2: Value for money ratings, price model, cost per contacts comparison
[Related Article: Top 5 Cheapest Email Marketing Services]
When it comes to pricing, SendX is the leader. They are the lowest cost service provider in 4 of the 5 categories, meaning if you have, or plan to have more than 500 contacts, then SendX is the best choice.
Unlike most email service providers, SendX does not offer complicated tiers of service. There is simply one service & price, and this includes:
- Email Marketing Automation
- Unlimited Email Sends
- Segmentation, Tagging, Autoresponders, Drip Campaigns
- Signup Forms, Email Templates & Stock Photos
- Geo-location Timezone Delivery
- Smart Delivery Based On User Open Patterns
- 1-Click Unopen Resends
- Multi-User Roles & Teams
- Free Migrations Service and much more.
Things to Know About SendXs Pricing
I like the SendX pricing model because it is simple and transparent. There are no hidden charges, and they will even migrate you from another service provider free of charge; this is impressive.
SendX: Ranks 1st for Core Email Marketing Features & Autoresponders
- GetResponse: Winner – With a complete set of email marketing features, what separates GetResponse is the Perfect Timing and Time Travel deliverability of email; this guarantees the email will arrive at the right time for the individual contact.
- SendX: Winner – The lowest-cost email marketing software also has better core features than its competition, including time zone and perfect time delivery. With excellent analytics, A/B testing, and good automation, SendX is a great choice.
- ActiveCampaign: A great feature set, excellent visual customer experience automation engine. However, it lacks forms, email templates, licensed images, and time zone-specific delivery.
- Ontraport: With a huge selection of templates, forms, images, and excellent automation, the feature set is nearly complete. The only things missing are time zone delivery and customer-specific send times.
- AWeber: Simple & Reliable Email Marketing & Automation with Excellent Customer Services
Primary Features eMail | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
eMail Templates | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
eMail Images | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Email Forms | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Drag & Drop | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Autoresponders | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Automation | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Personalization | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Tagging & Segmentation | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Intelligent Timing Delivery | ✔ | ✔ | ✔ | ✔ | ✔ | |||||||
Time Zone Delivery | ✔ | ✔ | ✔ | |||||||||
Email Analytics | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Power Analytics | ✔ | ✔ | ✔ | ✔ | ||||||||
A/B Testing | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
SPAM Scoring | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Visit the Vendor | Visit GetResponse | Visit SendX Services | Visit ActiveCampaign | Visit Ontraport | Visit Mailchimp | Visit SendinBlue | Visit AWeber Services | Visit ConvertKit | Visit Benchmark | Visit iContact Services | Visit ConstantContact | Visit MailJet Services |
Table 3: Most Complete Set of Core Email Marketing Features
Like all of the services reviewed, SendX offers a selection of predesigned email templates and a good selection of high-quality images for use in your email campaigns. The email design process is also fully drag-and-drop, making crafting your message a breeze.
In fact, SendX has a collection of 50+ high converting newsletter templates and impressive 1/2 million licensed images, the most of any other provider. This will ensure your emails will look professional and unique.
SendX Service Overview Video
SendX Key Features
SendX Email Capture Forms
SendX also has a solid collection of predesigned email capture forms that are fully customizable using a drag and drop interface. They also have a plugin for WordPress and Medium or a javascript embed code option.
I created a popup form in just a few minutes using the intuitive wizard, guiding you through the process. The forms application is more powerful than all the others I have tested.
The ability to endlessly customize the forms separates it from the crowd. Every type of form is supported, including a bar form, full pages, slider, and exit intent. Believe it or not, the email marketing services providers rarely include exit-intent forms, but SendX includes them at no extra cost.
Most impressively of all, you can even customize your forms based on what the contact has already done in the past. This means if they are a repeat visitor to your site, a member, or even a customer who has already purchased a product, you can tailor a specific contextual message just for them.
Marketing Automation
Most software providers offer Autoresponders, Email Sequencing/ Drip Campaigns, Customer Tagging, and Segmentation. SendX provides all of these services included in the price. The automation is based on the IF-THIS-THEN-THAT model and is simple to use.
I like the bulk action automation options, which allow you to automate tedious list maintenance; for example, if a contact unsubscribes, you can automatically remove them from lists and delete their contact information.
SendX Reporting & Analytics
SendX has a great set of reporting and analytics. You will have the ability to analyze and improve your campaigns with reporting that allows you to compare open rates, undeliverable, unsubscribe clicks over time, and more. You can also seamlessly segment your list based on the responses or actions against your email.
Geo-Visualization With SendX – Screenshot
Reporting List Growth & Clicks Over Time With SendX – Screenshot
Viewing Contacts By Device Type With SendX – Screenshot
[Related Post – Compare All Email Marketing Services Side By Side]
Of course, you can also see list growth, unsubscribes, and even social shares. Finally and importantly, A/B Testing, the ability to test the email performance with different subject lines and content, is included in the service.
Visit SendX for a Free 14 Day Trial
Advanced Email Features
SendX Smart Send – Machine Learning?
We see a powerful trend in the industry towards machine learning to improve email services. Take, for example, the excellent new innovations by SendX, enabling you to target each individual contact with an email delivered at the usual time they open emails. If your contact reads their emails at 6:30 am on weekdays, the email will be delivered then. Hence, it is at the top of the inbox. You can also deliver the email at, for example, 9 am in every timezone.
So, SendX is providing innovative uses of A.I. and machine learning, all at the industry’s best price point.
Surprisingly, not all email newsletter providers offer this service. To view the other vendors offering this service, check out our Email Service Master Comparison Table.
Dedicated I.P. For Sends
SendX also offers you the option to use a specific I.P. address for the SMTP server of your choice; this is a very nice feature that can help with deliverability rates if you currently have an issue with your domain’s reputation.
Click Heatmap For Email & Landing Pages
In addition to the already solid set of features is the ability to visualize what links in any given email are clicked the most. The Click heatmap is very valuable, and when used in conjunction with A/B testing, it can improve your email campaigns’ effectiveness.
One-Click Unopened Resends
The simple approach to design and functionality adopted by SendX means you can easily resend an email to contacts who did not open the original email by changing the title/subject line and resubmitting.
SendX’s Features for Enterprise & Ecommerce
SendX clearly does not aim at enterprise customers or tries to replace a fully-fledged Customer Relationship Management (CRM) system. Most email marketers do not need this level of functionality. So if you are part of a larger team that needs CRM, you will want to consider GetResponse or Ontraport. GetResponse has a great price point and a complete set of features.
Multiple User Accounts & Collaboration
SendX does, however, allow you to host multiple accounts to enable better workflow and collaboration in the marketing department. You can add different accounts with different permissions. Permissions are simple; you either have administrator or contributor privileges.
Integrations To Enterprise Email Services
SendX has also done its homework by providing a set of native integrations to email services that corporations are likely to use. The integrations cover:
- Amazon AWS SES
- Twilio Send Grid
- Mailgun
- PostMark
- Gmail
- Office 365
SendX Integrations
SendX does not have native payment processors or eCommerce functionality like GetResponse, but it does have a set of powerful integrations that enable this functionality.
SendX’s strategy is not to build a completely integrated solution themselves but to build integrations to a select group of 3rd parties. In addition to that, they have a Zapier integration, which enables another 1,500 services. So you can rest assured all the usual payment processors and eCommerce services are covered, including:
- Paypal – Payments
- Stripe – Payments
- Shopify – eCommerce
- Samcart – eCommerce
- WooCommerce – eCommerce
- PipeDrive – CRM
- DEMIO – Webinars
- ClickFunnels – Landing Pages
- WordPress – Web Hosting
- Medium – Collect Subscribers via Medium Articles
- Zapier – Offering 1,000’s more integrations.
Security & Certifications
At this stage in the development of the internet, cybersecurity is of utmost importance. High-profile data leaks and hacks result in large fines to businesses that do not adequately protect their customer’s data.
Email Service Provider Security Compliance Table
GDPR Compliant | ✔ |
SSL TLS Encryption | ✔ |
EU-US Privacy Shield | ✔ |
Ease of Use & Customer Ratings
Using as many independent sources as possible, we have rated the services provided.
Our rating on ease of use and design | ☆☆☆☆☆ |
Using the independent ratings from Trustpilot Users – we also filtered out obviously biased ratings. | N/A |
Customer Twitter Sentiment Index | ☆☆☆☆☆ |
Support (Chat, Email, Phone) | Phone, Chat, Email |
Support Times | 24/7 |
Response Time | Immediate |
Average Ratings of Support Times, Response Times & Accessibility | ☆☆☆☆☆ |
SendX scores highly in customer service and customer satisfaction. Whatever problem you may be facing, the talented and passionate support team is available instantly, the support service is easy to navigate and use. I asked a question on the website via the chatbot and was then immediately transferred to a human, who helped me out and offered me a free phone consultation.
Free Migration Service
Finally, the icing on the cake is that SendX will migrate you from your current email newsletter service provider to SendX for free. One of the biggest problems is that when you have built your contact lists, funnels, and automation with one company, the thought of moving to another provider is a headache of cost and effort. The fact that SendX provides this as a courtesy is impressive.
SendX Review Summary
SendX’s focus on email deliverability, customer service, and marketing automation, all at the best price point, makes it a solid choice for startups & small to medium businesses. Packed full of great features like one-click resend to unopened and automated geo-targeted timezone deliverability and best open time deliverability make it a worthy winner.
Visit SendX for a Free 14 Day Trial
[Related Post – Compare All Email Marketing Services Side By Side]
SendX Email Marketing – Full Features Data Sheet
Email Service Provider | |
---|---|
Value for Money | ☆☆☆☆☆ |
Features | ☆☆ |
Deliverability | ☆☆☆☆☆ |
Ease of Use | ☆☆☆☆☆ |
Client Satisfaction | ☆☆☆☆☆ |
Support | ☆☆☆☆☆ |
Total Stars | 27 |
Price Model | Contact |
Free Option | No |
500 Contacts | $7.49 |
2,500 Contacts | $15 |
10,000 Contacts | $39 |
25,000 Contacts | $112 |
50,0000 Contacts | $172 |
Unlimited Contacts | $2,999 |
Cost per Contact (cents) | 0.39 |
Primary Features eMail | |
eMail Templates | ✔ |
eMail Images | ✔ |
Email Form Templates | ✔ |
Drag & Drop Email Design | ✔ |
Autoresponders | ✔ |
Marketing Automation | ✔ |
Individual Customer Automation | ✔ |
Customer Tagging & Segmentation | ✔ |
Intelligent Timing Delivery | ✔ |
Time Travel (Global 9am Delivery) | ✔ |
Basic Email Analytics | ✔ |
Powerful Email Analytics | ✔ |
A/B Testing | ✔ |
SPAM Scoring | ✔ |
Advanced Features | |
Webinar Integration | |
Hosting Webinar & Recording | |
Email from RSS Feeds | |
SMS Marketing | |
Automatic Product Recommendations | |
Site Chat CRM Integration | |
Membership Site Service | |
Team / Enterprise Functions | |
Multiple User Accounts | ✔ |
Sales Team Lead Distribution | |
Salesforce Service Integration | |
Primary Features Funnels | |
Surveys/Polls | |
Sales/Lead Funnels | |
Landing Pages | ✔ |
Exit Popups | ✔ |
Primary Features Sales & Payments | |
eCommerce Integrations | |
Full Payment Gateways | |
Abandoned Cart Integration | |
Win Back / Bounce Back | |
Payment Mgt | |
Discount Coupons | |
Referral Program Mgt | |
CRM & Remarketing | |
CRM & Deal Management | |
Cross Platform Journey Tracking | |
Activity Scoring | |
Integrations | |
3rd Party Integrations | 9 |
Zapier App Integration | ✔ |
Deliverability | ☆☆☆☆ |
Security & Certifications | |
GDPR Compliant | ✔ |
SSL TLS Encryption | ✔ |
EU-US Privacy Shield | ✔ |
Ease of Use | ☆☆☆☆☆ |
Customer Satisfaction | - |
Customer Twitter Sentiment | ☆☆☆☆☆ |
Support (Chat, Email, Phone) | Phone, Chat, Email |
Support Times | 24/7 |
Response Time | Immediate |
Customer Support | ☆☆☆☆☆ |
Visit the Vendor | Visit SendX Services |
How We Rated the Service
Email Service Provider Ratings | Price Monthly (15-20% Discounts on Yearly Payments) |
Value for Money | Price Rating. Price Per 10,000 contacts |
Features | How Complete is the Toolset |
Deliverability | Email Deliverability ☆☆☆60% ☆☆☆☆80% ☆☆☆☆☆90% Deliverability Results from multiple sources. |
Ease of Use | Our rating on ease of use and design |
Client Satisfaction | Using Twitter Customer Sentiment: https://www.csc2.ncsu.edu/faculty/healey/tweet_viz/tweet_app/ we rated the tweets about the service. |
Support | Average Ratings of Support Times, Response Times & Accessibility |
Price Model | Entry Level/ Basic Package Prices – Per Contact Model = $ per ‘000 Contacts “unlimited Sends” or “Per Email Model per ‘000 email sends – Unlimited Contacts |
Primary Features eMail | |
Email Templates | Is there a broad selection of predesigned email templates? |
Email Images | Are images for emails available for free? |
Email Form Templates | Predesigned website ready templates for capturing new subscribers |
Drag & Drop Email Design | Easily design great looking emails without HTML code |
Autoresponders | Are timed and action-driven autoresponders available? |
Marketing Automation | Ability to automate sequences of emails to customers |
Individual Customer Automation | Automation to tailor and personalize email content |
Customer Tagging & Segmentation | Ability to Tag, Segment & retarget customers by their actions, locations, time zones |
Intelligent Timing Delivery | Service optimizes send times based on when the customer previously opened emails. |
Time Travel (Global 9 am Delivery) | The ability to target a specific time globally, e.g., delivery occurs at 9 am according to contacts time zone. |
Basic Email Analytics | Reporting to allow reporting on list size, growth, open rates, bounce rates, etc. |
Powerful Email Analytics | Ability to see globally and individually the customer journey, actions, onsite and in email |
A/B Testing | Multiple sends with different content to test success rate |
SPAM Scoring | Does the service check your content to ensure your messages are not flagged as SPAM? |
Advanced Features | |
Webinar Integration | Integrations Available for 3rd Party Webinar Services |
Hosting Webinar & Recording | Full Webinar Hosting, Recording & Storage Service |
Email from RSS Feeds | Can you generate automatic emails from your website RSS feed? |
SMS Marketing | Can you send SMS messages and sequence and auto-respond? |
Automatic Product Recommendations | Ability to insert product recommendations into emails – great for eCommerce businesses |
Facebook Retargeting | The ability to retarget potential customers on Facebook after they visit your website or signup to your list |
Site Chat CRM Integration | Integrated site chat which enables your contacts’ activities or requests to be added into your CRM or Marketing Automation for further sequencing |
Membership Site Service | Does the provider offer site membership user management services |
Team / Enterprise Functions | |
Multiple User Accounts | Adding multiple user or sub-user accounts so that you can collaborate with your team |
Sales Team Lead Distribution | Sales team workflow to distribute contact and sales lead capture. |
Salesforce Service Integration | |
Primary Features Funnels | |
Surveys/Polls | Is there an integrated survey & customer polling service included in the price? |
Sales/Lead Funnels | Ability to visualize sales funnels and the customer journey through the pipeline |
Landing Pages | Hosted pending pages integrated into your marketing automation |
Exit Popups | Advanced exit popup for your website available |
Primary Features Sales & Payments | |
eCommerce Integrations | Native full suite eCommerce integrations available |
Full Payment Gateways | Does the provider offer full turnkey payment gateways integrated into the service? |
Abandoned Cart Integration | Ability to follow up with customers who did not complete a purchase |
Win Back / Bounce Back | An effective solution for launching customer win-back campaigns |
Payment Mgt | |
Discount Coupons | Integrated discount or promotional coupon service-connected to payment gateways |
Referral Program Mgt | Can you manage your own referral/affiliate program through the service – normally an expensive 3rd party service? |
CRM & Remarketing | |
CRM & Deal Management | Is there an effective customer contact and relationship management system available? |
Cross-Platform Journey Tracking | The ability to track customers’ activities across different platforms, websites, Facebook, Email, SMS |
Activity Scoring | Functionality to allow the grading of contacts/prospects by their activities, e.g., Points Scoring |
Integrations | |
3rd Party Integrations | How many are 3rd party integrations are available through the platform? |
Zapier App Integration | Zapier provides over 1500 integrations. Is Zapier available with this provider? |
Deliverability | Email Deliverability ☆☆☆60% ☆☆☆☆80% ☆☆☆☆☆90% Deliverability Results from multiple sources. |
Security & Certifications | |
GDPR Compliant | Compliant to the E.U. General Data Protection Regulations |
SSL TLS Encryption | The site uses strong encryption |
EU-US Privacy Shield | Certified under the EU-US Privacy Shield. |
Ease of Use | Our rating on ease of use and design |
Customer Satisfaction | Using the independent ratings from Trustpilot Users – we also filtered out obviously biased ratings. Blank means no ratings were available. |
Customer Twitter Sentiment | Using https://www.csc2.ncsu.edu/faculty/healey/tweet_viz/tweet_app/, we rated the tweets about the service. |
Customer Support | Support (Chat, Email, Phone) |
Support Times | |
Response Time | |
Average Ratings of Support Times, Response Times & Accessibility |
SendX Review: Impressive Pricing & Features vs. Competitors
Our SendX review demonstrates SendX is the industry leader in pricing, making it perfect for startups and small businesses. SendX is easy to use and with excellent deliverability & 24/7 customer support via phone, chat & email. Packed full of great features like one-click resend and automated geo-targeted timezone deliverability makes SendX a worthy review winner.
Price: 7.5
Price Currency: USD
Operating System: Web
Application Category: Email Marketing
4.6